Natalie is instantly charming upon the 1st meeting and extremely welcoming. She has a very professional and honest approach to your requirements, so you feel genuinely reassured and await your alterations with a feeling of confidence. This was especially relevant to me as the three garments I asked Natalie to alter were in my opinion of very difficult to handle fabrics, from slippery satin to the sheerest transparent silk chiffon, Natalie was totally confident working with such fabrics and promptly completed my alterations to perfection at an extremely reasonable charge, offering discount for multiple items. So regardless of the ‘difficulty factor’ if Natalie says she can do it – you can be assured that she will !